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PREMIUM QUALITY GUARANTEE!At IMC Surplus, we are not only your merchandising expert, but we pride ourselves in offering the highest quality products at the very best prices.
We also offer this quality guarantee if you find you are dissatisfied with the quality of the product within 60 days of ordering. We’ve decided to offer this because we’d like all of our customers to be absolutely confident that they’re getting the best value for their needs.
In order to make a claim for the guarantee, send us an email via our Contact Us page.
Please do this within 60 days of your order date and we’ll provide you with the appropriate credit.
For reasons of fairness, there are a few limitations to our quality guarantee:
- The item must be purchased from IMC Surplus before you are entitled to request credit
- Any promotions/rebates are not eligible (i.e buy one get one free etc.)
- The item price, taxes, and shipping charges are taken into account
- Again, we offer this for your confidence; our vision is to provide specialized knowledge, combined with brilliant value and quality.
Should you have any questions, please don’t hesitate to get in touch.